![]() ![]() Intermediary servers collect the user information and create user profile in C4C system.ī. The integration scenario in this case is mostly based on web service (use soap as protocol) instead of OData service, because some of the OData services are not available yet.Ī.The related API should have been provided by C4C.This app server can be deployed on SAP Cloud Platform(SCP), or any 3 rd party cloud platform. You should build up an intermediary app server to receive and send message between WeChat Server and C4C.You should have already registered a WeChat official account with Subscription Account type from the WeChat Official Account platform, for registration,click here.In this scenario, the end customers who follow the official WeChat account are created as individual customers in C4C, and service agents can reply to the service requests in C4C via Service Ticket. The service agents of the dealer could respond to the service requests, and the message will be posted to users in WeChat. As a simple business scenario, end customers follow the official WeChat account of a car dealer, and then submit service requests to the dealer via WeChat. ![]()
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March 2023
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